Shipping and Returns Policy

Shipping Policy
dog-drivingC.B. Paws normally ships ground service and most goods will arrive within 5-8 days from the shipping date. Delivery charges for most items are based on the total dollar amount as listed on the order frorm. Items ordered at the same time are not always shipped together. Furniture, personalized items and merchandise sent to you from the manufacturer may take longer. You will be notified of any delay. Two-Day and Next-Day delivery are available for $15 and $25, respectively, in addition to the normal charges shown. We’re sorry we cannot ship furniture or certain oversize items Next-Day delivery.

 

 

Returns and Exchanges Policy
broken-toy2Because C.B. Paws is a small boutique and many of our items are handcrafted and made to order, we are only able to offer exchanges or store credit for items returned in original condition and packaging.

If you are not completely satisfied, please return your purchase within 30 days to receive a store credit or exchange. Store credit never expires!

Personalized items and custom orders are nonreturnable.

Exceptions will be made for manufacturer defects.